Cyntara Biotech
This Shipping Policy outlines how we process, handle, and deliver orders placed through our website.
1. Order Processing
All orders are processed within 24–72 hours, excluding weekends and public holidays. Once your order has been processed and dispatched, you will receive a confirmation email with tracking details where applicable.
2. Shipping Methods
We use reliable domestic and international courier services to ensure safe and discreet delivery of all orders. Shipping methods may vary depending on destination and availability.
3. Delivery Times
- Local Shipping: 2–5 business days (estimated)
- International Shipping: 5–10 business days (estimated)
Delivery times are estimates only and may be affected by customs clearance, courier delays, or external factors beyond our control.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Any applicable fees will be displayed before completing your purchase.
5. Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
6. Discreet Packaging
All orders are shipped in discreet packaging with no product details displayed externally to ensure privacy and confidentiality.
7. Lost or Delayed Shipments
If your order is delayed or lost in transit, please contact our support team. We will work with the courier service to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions about shipping, please contact us:
Email: info@cyntarabiotech.com
Website: www.cyntarabiotech.com
